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Maintenance Technician II

Department: Blue Horizon Property Management, Inc.

Job Code 1171

Closing Date August 23, 2018

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Title:  Maintenance Technician II

Reports To:  Property Manager

Department/Division: Operations/Housing Management

FLSA Status:  Non-Exempt


Position Summary

Responsible for performing assigned unskilled manual labor tasks and semi-skilled janitorial and grounds services for the Charlotte Housing Authority (“CHA” or “Agency”), including office building, common areas, and turnover/make-ready cleaning functions for vacant units as assigned.  The duties listed below illustrate the various types of work that may be performed.  Responsibilities include, but are not limited to, the following:

Assists in repairing and maintaining Agency structures using hand tools and power tools.

Performs basic tasks related to carpentry, electrical fixtures, plumbing, and painting.

Responds to work orders as assigned.

Cleans office building, bathrooms, hallways, community rooms, laundry facilities and community room kitchens, and vacant units in accordance with Agency standards by performing the following duties:

Sweeps, scrubs, waxes, and polishes floors using brooms, wet mops, scrapers, and/or heavy powered scrubbers and buffers.

Cleans rugs and carpeted floors using light-weight and/or heavy powered vacuum cleaner, hand sweeper, or shampooer as appropriate.

Washes and cleans windows, walls, ceiling, and fixtures, using ladders as needed.

Maintains assigned restrooms in clean, orderly, and sanitary condition.  Cleans, disinfects, and deodorizes lavatories, urinals, and toilet bowls.  Cleans mirrors, sinks, faucet knobs, and scrubs and cleans enameled and ceramic walls and toilet partitions in restrooms.  Keeps toilet paper, towels, and soap dispensers supplied.  Mops and sanitizes floors of each assigned restroom.

Disconnects and cleans appliances.

Empties waste baskets and/or trash containers, and smoking receptacles in and around office, common areas, and vacant units and disposes of trash and refuse in an appropriate manner.

Dusts, cleans, and/or polishes furniture, desks, and light fixtures.

May use residential/household spray for insect and rodent control.

Performs a variety of grounds maintenance duties as follows:

Keeps walkways, entryways, and other assigned areas cleared of mud, dirt, ice, snow, and debris.

Maintains grounds, including parking areas, by routinely picking up litter to include the removal of all glass, cans, litter, detritus, and dog fouling; raking leaves; and depositing such wastes into disposable sacks and/or other designated receptacle as instructed. Removes collected waste in an appropriate manner and in accordance with CHA maintenance policies.

Operates and maintains watering systems and waters grass and plants in landscaped areas.

Cultivates and/or mulches flower beds, shrubs, grass, and trees, including planting, trimming, pruning, weeding, mowing, edging, laying sod, and fertilizing where appropriate.  Trims and/or removes trees or bushes that are safety hazards.

Assists in performing preventive maintenance tasks as assigned, including checking smoke detectors, checking emergency lights, replacing light bulbs, cutting off water to sill cocks, cleaning dryer vents, changing furnace/air-conditioner filters, cleaning guttering, and adjusting exterior light timers.

Assists in performing general road maintenance by clearing drainage areas, spreading road surface material, filling potholes, repairing fences, removing obstacles, and ensuring placement of appropriate signs as directed.

Reports all unusual circumstances such as vandalism, missing light bulbs or fixtures, and missing smoke detectors or fire extinguishers to the Property Manager and/or Maintenance Supervisor.

May assist in graffiti removal and/or repainting.  May assist with painting of fire lanes, parking dividers, etc.

Reports supply needs to the Property Manager and/or Maintenance Supervisor.

May assist in transporting, loading, and unloading of cabinets, counters, appliances, furniture, supplies, materials, etc., as assigned.

May assist management/leasing staff with curb appeal functions, which may include detailing model units, putting out balloons, banners, a-boards, etc.

Maintains Agency-owned materials in a neat and orderly manner at all times.  Maintains a neat and organized work area free of clutter and debris.  Upon completion of cleaning tasks, all equipment and supplies shall be cleaned and/or stored appropriately.

Performs emergency and after-hours work as necessary and/or required and in accordance with Agency policies and procedures.

Follows all established safety procedures and standards.

Maintains a professional image and attitude in keeping with the objectives of the Agency.

Accountable for consistent adherence to Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.

Performs other duties as assigned. 

Education and Experience

High School graduate or GED desirable. An Associate’s Degree or a minimum of two (2) years’ experience in the grounds keeping, maintenance, and/or janitorial field.


Must attend Fair Housing class within eighteen (18) months of employment. Annual updates for the Fair Housing Class are hosted by the Housing Authority.


Knowledge and Skills                                                                 

Thorough knowledge of techniques, methods, materials, and equipment used in custodial activities and grounds keeping.

Ability to understand and follow instructions.

Skilled in use of various building and grounds maintenance tools and equipment as appropriate (lawn mower, edger, buffer, vacuum cleaner, etc.).

Ability to perform moderately strenuous physical activity.

Ability to establish and maintain effective working relationships with other employees and residents.

Ability to follow oral instructions.

Supervisory Controls

The employee receives instructions from the Property Manager and Maintenance Supervisor.  Generally, methods of accomplishing assignments are at the discretion of the employee within established procedures.  Deadlines, priorities, necessary guidelines, and scope of work are generally set by the supervisor and the employee's progress is monitored regularly for adherence to instructions, compliance with established procedures, quality, and completeness. The employee has no supervisory responsibilities.



All guidelines are usually provided orally and are supplemented by established procedures.  If a situation not covered by guidelines arises, the employee consults the supervisor for guidance.



The employee performs tasks that are routine in nature and require little personal judgment or decision making.  Instructions to the employee are detailed and specific.  The course of action open to the employee is clear cut and specific.


Scope and Effect

The employee's work primarily affects the Agency's grounds and non-dwelling facilities.  If accomplished properly, work efforts enhance the overall appearance of the Agency’s developments and the surrounding community.


Personal Contacts

The employee's personal contacts are with other employees, vendors, police, firemen, and residents.  Contacts primarily concern work assignments.


Physical Requirements

Normal physical activity can be tedious, strenuous, and require heavy lifting, carrying, and prolonged standing, walking, reaching, bending, pushing, pulling, kneeling, crouching, stooping, climbing, balancing and lying prone.  The employee must use arm strength to manipulate work-related tools. 

Must be able to lift up to fifty (50) pounds without assistance.

Must be able to move/set up office furnishing and equipment (e.g., folding tables and chairs, easels, trashcans, sand-filled cigarette disposal units, file storage boxes).

Must have a sense of balance sufficient for standing on a ladder of at least six (6) feet in height for an extended period of time.

Work requires spatial perception and finger and manual dexterity.

Must be able to establish and maintain effective working relationships with co-workers, residents, and persons outside the Agency and perform essential job functions in an environment that will sometimes include increased levels of work-related stress.

Must be able to sit or stand for up to eight hours at a time while performing work duties.

Must be able to use fingers bilaterally and unilaterally to utilize job-related tools and equipment.

Must have vision and hearing corrected to be able to perform essential job functions.

Must be able to maintain punctuality and attendance as scheduled.

An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.

Work Environment

The employee works indoors and outdoors and is frequently exposed to weather extremes.  The employee may occasionally be subjected to fumes, airborne particles, toxic or caustic chemicals (e.g., cleaning solutions, solvents, insecticides), and skin irritants.  The employee may be required to use goggles, gloves, masks, lumbar support belts, safety boots, and other personal protective equipment.  The noise level in the work environment is usually moderate.

Other Requirements

Must possess a valid State of North Carolina and South Carolina driver’s license and regularly participate in continuous improvement and education. Must work with the highest degree of confidentiality.

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