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Landlord Portal

CHA is pleased to announce the launch of a new web-based information center for our owners. CHA’s new Landlord Portal allows HCVP landlords to easily access their payment history, unit details, as well as all pertinent information pertaining to specific families currently living in your property.  

Create your user account by logging in here.

You will need the following information to complete your account activation:  

  • Registration Code
  • Email address

Access payment history, unit details, and info for families currently housed by the landlord.

With the Landlord Portal you can also:

  • View Housing Assistance payments
  • View inspections
  • View units
  • View holds and abatements
  • View caseworkers
  • View and download forms

Click here to access the Landlord Portal.

Click here to download instructions. 


If the email address listed above is incorrect or you receive a response stating “Not on File,” please stop by the office, call us at (704) 353-1694, or email your name, or business name, and current email address to to update your information before to attempting to register for the landlord portal.   

Related Downloads

Landlord Users' Manual


2017 HCVP Administrative Plan Final Revisions


HCV Inspection Complaint Form


HQS Inspection Checklist


2019 Payment Standards


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Key Contacts

Kia Cauthen

Housing Provider Outreach Specialist


Jamila Davis

File Clerk

(704) 336-5251

Employee Directory

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